Data Deletion

Bloomday · Last updated 9 October 2026

How to delete your account and data

You can delete your Bloomday account and its data at any time:

Sign in to Bloomday.
Open Account settings → Data & account.
Choose Delete account and confirm.

Deletion starts immediately and you cannot undo it. We sign you out and delete your data from our database. We remove stored files (photos, footage and delivered videos) within 30 days.

If you cannot use the app, email bart@bloomday.io from the email address of your account. We delete your account and confirm within 30 days.

What we delete

Your account and email address.
Your business profile, products and selling points.
Presenters and their consent records.
Materials you uploaded, and saved references.
Your orders, the videos in them, and messages with our team.
Your balance and its history.
Connected accounts. For TikTok, we revoke our access tokens with TikTok and delete them.
Your notifications.

Deleting your account does not delete videos that are already published on TikTok or another platform. You can delete those posts in that platform.

What we keep, and why

Payment and tax records, as long as tax and financial laws require.
A short deletion record: an internal ID and the time of deletion, with no profile content. We keep it for security and audit.
De-identified learnings: statements about what works in content, with nothing that identifies you. See section 4 of our Privacy Policy.

Disconnect TikTok only

To remove TikTok access without deleting your Bloomday account, disconnect TikTok in Bloomday, or remove Bloomday in the TikTok app under Settings and privacy → Security → Manage app permissions.